Before and after photo app for window cleaners

Clean glass is hard to photograph and easy to doubt. When a customer says a window was missed, or that a cracked pane was your fault, a few photos taken at the time are the quickest answer.

What to photograph on a window cleaning job

• Cracked or chipped panes, and double glazing that has misted between the panes, before you start. A blown unit is often blamed on the last person who touched it.
• Failed seals, loose beading, cracked putty and damaged frames.
• Sills, frames and door glass, which customers check as closely as the windows themselves.
• Hard water marks, paint spots and silicone smears that need more than a normal clean, so the customer can see why the price went up.
• Conservatory roofs, skylights and upper windows you reached with a pole, because those are the ones the customer can't see from the ground.

Why glass is hard to photograph

Streaks and smears often only show when low sun hits the glass at an angle, early in the morning or late in the afternoon. A photo taken at midday can make a poor job look fine, and a photo straight into low sun can make a good job look streaky. If a customer complains about streaks, ask what time of day they noticed them, then look at your photos with that in mind.

Reflections are the other problem. Stand slightly to one side rather than square on, so you are not in the shot, and include part of the frame so the window is easy to recognise. JobProof keeps your before photo faintly on the camera screen as you take the after, so both are shot from the same spot and the comparison is fair.

Rounds where nobody is home

Many window cleaning customers are out at work when you call. A short photo set per property, sent as a link, tells them the round was done without a knock on the door or a note through the letterbox. The link shows your logo, a slider for each elevation, and buttons to call you or leave a review.

Label areas once, such as Front, Rear or Conservatory, and each pair lines up on the client link under that name. For commercial work, label by floor or by shopfront instead.

More than one van

Create a job for each property and assign it to a cleaner with a location pin and a due date. They get a phone alert, tap Go to site for directions in Google Maps, and can't complete the job without an After photo. Your dashboard shows which houses on the round are finished, open or overdue, person by person, so you know where the round stands before anyone rings in.

Questions