Job completion form template

A job completion form is the page the client signs to say the work is finished. Print the one below, or fill it in on screen with the free certificate tool and save it as a PDF.

What the form is for

It closes the job in writing. Once signed, both sides have a dated record of what was done, where, by whom and whether anything was left open. That record helps with invoicing, warranty questions and any later disagreement about whether the work was finished.

People search for it as a completion certificate, a completion report or a sign-off sheet. The name matters less than the content.

What each section should contain

• Job details: the client, the site address, your job or quote number and the dates you worked. The job number ties the form to your quote and invoice.
• Work completed: a short description that matches the agreed scope, in the same words if possible.
• Variations: any extra or changed work agreed during the job, so the final invoice makes sense.
• Items still open: snags or parts waiting on materials, each with a target date. Leaving this blank when something is open causes trouble later.
• Photos: a note of where the before and after photos are kept, such as a link you sent.
• Sign-off: names, signatures and the date for both the client and your business.

How to fill it in well

Complete the job details before the visit, so the walk-through is spent on the work. Write the description in plain language the client will recognise. Ask the client to read it before signing, rather than handing over a pen and pointing at a line.

If you send photos the same day, write the date and how you sent them on the form. That links the signature to the evidence.

When to use it

Use it on any job where payment, a warranty or a handover depends on the work being accepted, and on any job where the client was not around while you worked. For small repeat jobs, a short signed line on the invoice may be enough, but a full form is worth the two minutes on larger or one-off work. Bring two copies, or fill it in on screen and send the PDF the same day.

Mistakes to avoid

• A one-line description such as "work done", which proves nothing about what was agreed.
• Getting a signature from someone who cannot approve the work, such as a tenant when the landlord is paying.
• Hiding open items to get the signature sooner.
• Not giving the client a copy.

Questions